Welcome to Gaurissa! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our crystals and metaphysical products. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
General Information
Gaurissa is the trading name for our company, specializing in the sale of crystals, metaphysical products and healing services. Our website is meant to provide a platform for customers to explore and purchase our unique items.
Product Information
We make every effort to accurately display our products, including images and descriptions. However, variations in color, size, and shape may occur due to the natural and handmade nature of our items. We reserve the right to modify, update, or discontinue products without prior notice.
Ordering and Payment
When you place an order on our website, you agree to provide accurate and complete information. All payments are processed securely, and your financial information is handled in accordance with applicable laws and regulations. We reserve the right to refuse or cancel orders at our discretion.
Shipping and Delivery
Our shipping policy ensures that orders are dispatched within 1-2 business days of purchase confirmation. We strive to deliver your items promptly, with an estimated shipping time of 7-10 days from the date of dispatch. However, delivery times may vary depending on your location and any unforeseen circumstances. Rest assured, we are committed to providing you with a seamless shipping experience. Gaurissa is not responsible for delays, lost packages, or any issues arising after the products have been shipped.
Returns and Exchanges
At Gaurissa, we stand behind the quality of our products. However, If you receive a damaged product, we’ll gladly replace it at no additional cost or provide a store credit or full refund. This policy applies strictly within 3 days of receiving your order which means you can raise the request for refund within 3 days of receiving your order. Our team will take 2 Business days to confirm your request for refund. If eligible, your refund will be credited within 5 days. Your satisfaction is our priority, and we are dedicated to ensuring your experience with our products is nothing short of exceptional, and we’re here to address any concerns promptly and effectively.
Refer to our Refund Policy for details on our returns and exchanges policy.
Account Information
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
Intellectual Property
All content on our website, including images, text, logos, and product designs, is the property of Gaurissa and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our explicit permission.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. https://gaurissa.com/privacy-policy/
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website or the purchase of our products will be subject to the exclusive jurisdiction of the courts in India.
Changes to Terms
Gaurissa reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.
If you have any questions or concerns regarding these terms and conditions, please contact us at support@gaurissa.com or +91 6284-154-297.
Thank you for choosing Gaurissa for your metaphysical needs. We appreciate your trust and look forward to serving you.
